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fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “”*THAT* STORE HAS [SPECIFIC ITEM]!””

Bottom Text: “GREAT, GO THERE THEN?”]

I work at a store that sells another brand’s coffee, and we’re constantly plagued by people thinking we are that brand and complaining about various things that are different here because we aren’t.

In one instance, a guy comes in and asks for a specific drink, which we don’t have the products to make currently (they’re not even on our order form as being available to us). I explain to him that the drink is usually a seasonal item, and we don’t have the necessary products available except in certain months, and his response is, “Well that store has it!”, indicating an actual That-Brand’s store that’s literally across the parking lot from us.

I apologized and simply repeated that we didn’t have the ingredients for that drink, but the whole time I was thinking, “If you’re going to raise such a fuss about it, why didn’t you just go there in the first place?”

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